Frequently Asked Questions
What is the Participation Catalog?
The Participation Catalog is an online listing of available troops. The catalog makes it easy for new and returning members to find a troop that best fits their needs and makes Girl Scouts accessible to everyone! (Please Note: The Participation Catalog is formerly knows as the Opportunity Catalog.)
How does the Participation Catalog work?
- Troop Leaders should update their troop information by logging into MyGS, selecting the Troops tab, and clicking on the View/Edit Troop Information link.
- You will tell us how many available spaces you have in your troop by updating the Desired Total Number of Girls field. (Please note, your desired total number of girls must be greater than the number of active girls on your troop roster.)
- Once updated, girls and potential volunteers will be able to select your troop from the Participation Catalog. Your troop will be displayed in the catalog until the desired number of girls is reached.
- When a new girl or volunteer joins your troop, you’ll get an email notification. Please reach out as soon as possible to welcome the new member to your troop and provide them with any important information for getting started.
How can a girl join my troop?
Make sure that you update your troop information in MyGS and that your desired number of girls is greater than the number of active girls on your troop roster. Once your troop is posted in the catalog, her parent can go to the online Participation Catalog to add her to your troop. Once your troop is full, your troop will no longer appear in the catalog. You can also add a girl or an adult through the Add a Member link at the bottom of the Troops tab in your MyGS Member Profile.
What information will my listing in the Participation Catalog include?
Since girls and volunteers will be looking for opportunities in their areas, it will list the schedule (Meeting Day, Meeting Frequency, and Meeting Start Time) and the approximate location of your troop meetings, as well as your troop number and troop level. If you meet at a person’s house or other private location, you may choose to identify a nearby intersection or landmark. The exact address of your meeting location is never displayed.
What if I don't know the new girl who joins our troop? What about new volunteers?
Since the system is location-based, we expect that most parents will enroll their daughter near the area she lives or school that she attends. Because parents will select troops whose meeting dates and times fit their schedules, our hope is that more parents will also choose to volunteer. For new volunteers who are not parents, they will have already gone through the background screening process. We encourage you to reach out to the new volunteer to discuss his or her role before the first meeting. Please let your Membership Engagement Coordinator know if you have specific concerns.
Are there troop size requirements?
Opening your troop to new members is a great way to embody the Girl Scout spirit! If you would like to request a different troop size, please update the Desired Total Number of Girls field by clicking on the View/Edit Troop Information link on the Troops tab of your MyGS Member Profile, or contact your Membership Engagement Coordinator to discuss the options.
How long does it take for my troop information to be updatd in the catalog?
Meeting Day, Meeting Frequency, and Start Time are updated as soon as you hit save. The remainder of the troop information is sent to council for review, and we then manually update these fields within one week. We may make minor revisions to your information based on our requirements. For example, we have standards for the Meeting Location Name to ensure consistency across all troops.
Our troop has certain requirements. What if the new girl can't meet them?
When a new member joins your troop, take it as an opportunity for everyone to decide if it will be a good fit. Please explain any requirements you may have – for example, if all parents must take a volunteer role. Please contact your Membership Engagement Coordinator if you have concerns that your troop will not be the right fit for any reason.
What if the new girl doesn't attend meetings, or her parent never responds to my welcome email?
Please contact your Membership Engagement Coordinator so we can connect with the member. There may have been a miscommunication, or we may find another troop for the girl so that we can open up that spot in your troop for another girl.
What if I have an opening mid-year, or I need to make changes to my meeting information?
You can update your Troop Meeting Information at any time through your online MyGS profile! Please update it anytime you have changes to your meeting location or troop availability.
What if I have enough girls in my troop but I need more volunteers?
Your troop can be open in the Participation Opportunity Catalog without being listed in the Girl portion of the catalog. Once the volunteer positions are filled, it will no longer appear in the catalog. Call your Membership Engagement Coordinator if you would like to open up a volunteer role or if you have any questions!
What if submit my information for the Participation Catalog and some of my girls do not renew by September 30?
If all of your existing members do not renew by September 30th, their spots will be opened up to anyone looking for a troop in your area. For example: if you currently have 9 girls and you open your troop up for a total of 12 girls, but only 8 girls renew for the next membership year, 4 available spots will be listed for your troop starting October 1st. If a girl renews after September 30th, she can still renew into your troop, but there is a possibility that your troop will be above the desired number of girls.
Please contact your Member Engagement Coordinator or Customer Care with any questions at firstname.lastname@example.org or 888-623-1237.